As the reservations team for Wairakei Resort and Chateau Tongariro looks after two very different properties your daily work will be assisting the Reservations Department with support in administration duties and answering phone calls. As you will often be the Hotels first contact for guests the successful applicant will display a mature, positive and professional manner that makes any potential guest feel welcomed.
Requirements for the role include:
Positive attitude - outgoing, positive personality and an ability to build rapport with people quickly and efficiently
Good communication skills - both verbal and written
Maturity and confidence – ability to work in a challenging environment
Great organisational skills – ability to attend to a variety of tasks in a professional and timely manner
We are looking for people who display the right frame of mind that will ensure guests always have a positive experience.
Previous hotel experience in reception or reservations is preferred. Knowledge of Opera is a bonus.
This role is part-time 20-25 hours per week roster shift work based at Wairakei Resort, Taupo.