Guest Service Agent
An exciting position is available for a personable, enthusiastic team player who excels in a front-line role. Ideally, we are looking for a skilled person who has the passion for hospitality.
As you are the Hotels first contact for guests the successful applicant will be someone who has an outgoing personality and is totally committed to providing the best Wairakei experience for all our guests at the Front Office.
Requirements for the role include:
• Has ability to build rapport with people quickly and efficiently
• Excellent communication skills - both verbal and written
• Maturity, confident and empathic when dealing with all guests
• Great organisational skills – ability to attend to a variety of tasks in a professional and timely manner
We are looking for people who display the right frame of mind that will ensure guests always have a positive experience.
Previous hotel experience in reception or reservations is preferred. Knowledge of Opera is a bonus.
Wairakei Resort is a New Zealand institution. You will not only get the chance to enjoy working in our unique environment in the Wairakei Geothermal Valley, you will also be able to develop your career through the various training and development opportunities available.